Frequently Asked Questions

UK Data Laws gives you the right of access to know what information an organisation holds about you. To obtain this, you need to send us a Subject Access Request

We hold the information you provided on your application/s to banks, building societies, and other sectors of the financial services industry who are part of National Hunter. We may also hold information obtained from other sources, including our members, law enforcement, public sector and regulatory bodies. We do not hold details of PPI policies or payments.

We do not hold credit scoring records, credit histories, copies of County Court Judgements (CCJs), electoral roll information, details of PPI policies or payments.

This will depend on the overall status of your application. The minimum data retention is 12 months, and a maximum retention period of 6 years.

You will receive the information you provided on your application/s to banks, building societies, and other sectors of the financial services industry who are part of National Hunter. If held, you will also receive information obtained from other sources, including our members, law enforcement, public sector and regulatory bodies.

Application data is sent to National Hunter as part of an organisation's normal processing procedures. Any application sent to National Hunter will include a section within the Fair Processing Notice (or similar) to state that you agree that the data can be used for fraud prevention purposes.

Not all financial institutions submit data to National Hunter, or it could be that you have not made any applications for credit in the past 12 months. Either way, this is not a cause for concern.

If you believe the information held is incorrect, we would advise you to contact the organisation you applied to.

National Hunter is not the data owner and only the organisation submitting the data has the ability and authority to amend the data.

No, data is only used for fraud prevention purposes.

We do not hold details of PPI policies or payments

UK Data Laws gives you the right to know what information an organisation holds about you. To obtain this, you need to send a Subject Access Request

There is no charge for obtaining your personal data. However, we reserve the right to charge a reasonable fee, or refuse to act on the request, where we consider the requests to be manifestly unfounded, excessive or repetitive.

We have up to one month from receipt of the correctly completed documentation to process the request.

Once we have completed the request we will securely destroy all documentation after one month.

For identification purposes, we require you to send us copies of your personal ID. This is done to protect you against impersonation, and fraudulent requests for your information.

If we are unsatisfied with the quality of copy ID provided by you, we hold the right to request the original document. This is done to protect you against fraudulent requests for your information.

Acceptable ID is listed within the Subject Access Request form.

National Hunter is solely concerned with preventing fraud. Unlike credit reference agencies, we do not hold any credit scoring records, credit histories, copies of County Court Judgements (CCJs) or electoral roll information.

No. Debt collection agencies do not have access to National Hunter.

Experian are our service provider. They process the data on our behalf.

You may have been directed to us if your application has been unsuccessful, and where the organisation concerned submits data to National Hunter. This does not necessarily mean that National Hunter data has contributed to that decision, but if you are in any doubt, you may want to check the information we hold about you by sending a Subject Access Request Form